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Request a Password Reset

You can change the Password you use to Log In to the Business Portal.

There are three simple steps:

1: Enter registered Email Address and Account Number into the boxes provided.

2: Click on the SUBMIT REQUEST button and a confirmation will be sent to the Email Address.

3: Follow the instructions in the email message to complete the password change.

  • The Email Address used for Log In. Forgotten or changed this Email Address? Please contact us for assistance.

  • Find your Account Number on your bill. If you have more than one Account, any current Account Number can be used here.

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Contact Us

Need Help?

Here you will find all the information you will need in the event of you having to contact us.

Small to Medium customers include small retail, cafes, restaurants or pubs.

Large Business or Commercial & Industrial customers include mining, education, government, health, manufacturing, agriculture or multi-sites.

If you’re still unsure where your business fits just contact either of the teams and they will be happy to redirect your enquiry to the best person.

Online

Make a General Enquiry online now.

Phone

Small to Medium Business - 08 9486 3252

Commercial & Industrial - 1800 428 110

Fax

Small to Medium Business - 08 9262 3666

Commercial & Industrial - 08 9486 3951

Email

Small to Medium Business - Business_Sales@alintaenergy.com.au

Commercial & Industrial - CI.Operations@alintaenergy.com.au